Category Archives: Maintenance

Maintenance, Quingo Scooters, Wellbeing

Insurance for your Quingo Scooter: Complete Peace of Mind

Hello and welcome back to the Quingo scooter users blog. In this blog post the Quingo team share some useful information about mobility scooter insurance and why it is so vital.

It is important that you enjoy yourself when out and about and that you benefit from using your mobility scooter as much as you can without worry.

Scooter Insurance offers you the peace of mind to do just that every time you go out. Whilst the law states that you are not obliged to have insurance, it is strongly recommended – both by the Quingo team and the Department for Transport that you do. 

Quingo Classic
The Quingo Classic

 Why get insured?

It’s all too easy to put off getting insurance and many people do but we strongly advise that you don’t. It is far better to protect both your investment and yourself and get covered right away. The process is very straightforward and our friends at First Senior Insurance will happily take you through the application process.

What does good insurance cover include?

Insurance should at minimum provide cover for you and your Quingo in the unlikely event of an accident, for theft and cover vandalism. In addition, check that the public liability covers the risk of potentially expensive personal compensation pay-outs!

It is also worth noting that, just as with cars, not all mobility scooter insurance cover is the same, so it is good to have an idea of what cover you should expect. First Senior Insurance who specialise in mobility scooter insurance have cover called Triple Star Insurance. Check that your insurance covers all these areas:

  • Accidental Damage Cover
  • Fire Damage Cover
  • Flood Damage Cover
  • Loss or damage caused by theft or attempted theft
  • Storm Damage Cover
  • 40 Day world-wide cover
  • Public liability up to £2 million
  • Temporary cover to loan equipment of similar value whilst your product is with the dealer/manufacturer
  • ‘Get-you-home’ expenses following an accident
  • New for old replacement if the damage exceeds 60% of the replacement value during the first 24 months, assuming product is new
  • No excess
  • No claims bonus scheme
  • Carer contingent liability
  • Temporary hire costs cover
  • Personal Injury benefit up to £2000
  • Personal effects covered up to £250
  • Loss of Key Cover up to £50
  • Any Driver

 Roadside Recovery Cover

You should also consider Roadside Recovery if you wish to avoid unnecessary worry. Punctures or mechanical problems for example are rare but should you ever find yourself needing help recovering your scooter and getting it and yourself home, it is well worth considering. First Senior Insurance offer such a service which provides a reliable recovery service 24 hours a day and 7 days a week.

Extended Warranty Cover

Any new Quingo in the current range comes with a comprehensive, 3 year Warranty so most new Quingo owners won’t need to worry, however for those with older models or those who buy a second hand scooter an extended warranty is for you. These cover your mobility scooter against unforeseen electrical and mechanical failure when the manufacturer’s warranty has expired. They provide you with peace of mind and multiple durations are available. Check that the policy covers all relevant call out charges plus labour and parts costs.

In summary, the most important piece of advice is to ensure you have insurance in place from the day you begin using your scooter and we can’t stress that enough. If you would like further help with anything relating to Insurance, Roadside Recovery or Extended Warranties please just call our customer service team on  01582 430 900

About Quingo

The Quingo Scooter range features six models to suit your needs and budget. For more information on the Quingo Scooter range, please visit our website. Alternatively, if you have any questions you can always contact us or call customer services on 01582 430 900.

Keep up to date with the latest mobility scooter advice, tips and interesting places to visit on the Quingo Scooter Users Blog.

All Quingo Personal Mobility Vehicles are provided by Forever Active, the UK’s exclusive distributor. Forever Active is a trading name of Advantage Marketing Corporation Limited (AMC).  AMC Limited is an appointed representative of First Senior Insurance Services Ltd which is authorised and regulated by the Financial Conduct Authority. First Senior Insurance Services FSA Register number is 308478.

Maintenance, Quingo Scooters, Wellbeing

Tips for Maintaining a Healthy Quingo in Winter

It is great to have the freedom and access a Quingo gives you over the winter months.

In order to keep your Quingo in tip-top shape there are some simple maintenance checks you can regularly undertake, these are to ensure safety and optimal performance of your scooter. As the winter fast approaches it is even more important that a few more checks are carried out more regularly.

There is nothing better than wrapping up warm and going for a ride on your mobility scooter in the crisp, clean winter air! So we wanted to share some tips and advice on a few aspects of the cold that can affect your Quingo, and how to easily prevent these.

Power

The chilly winter weather could affect your scooter’s power supply, but one way to stop this from happening is to store your mobility scooter in a heated area when it is not in use. This will ensure the battery remains in a good condition throughout the winter months.

If heated storage isn’t an option, all it requires is a bit of extra vigilance. Get into a routine of checking your power level before every trip, even if it was full last night. It goes without saying, but simply charging your battery regularly and taking your Quingo out for a spin most days will keep your battery ticking over. This will help to keep the power supply healthy and reliable despite the cold!

In winter, the cold weather can sometimes cause your mobility scooter battery to run down a little bit quicker than usual, but all you need to do is keep an eye on your scooter’s energy levels whilst you’re out and about, especially on longer trips.

We have also written a brief guide on battery care here in a previous post, and check out our guide for charging and getting the best performance out of your Quingo’s batteries here.

Tyres

Good traction is vital to your safety when out and about, especially so in the winter. Ice, snow, moisture and even dead leaves can cause slippery conditions. Quingo’s 5 wheel stability system makes the Quingo an ideal choice for these types of conditions, along with the wheels of the Quingo being covered in thick tread – so you shouldn’t have any problems at all!

While these tyres are durable and robust, natural wear and tear over time can reduce their effectiveness. Make sure you conduct regular checks to ensure the tyres on your scooter are in good condition and fully inflated – the correct pressure will give you added grip in slippy conditions. If necessary, replace your tyres before the winter sets in properly.

 Quingo

 Cleaning

Mud, oil and salt amongst other things can be picked up during your Quingo’s winter travels. Regularly cleaning your mobility scooter the best you can will help keep it not only looking good but working great too.

Regular cleaning will help prevent any corrosion that might occur such as rust on the metal parts and pitting on chrome surfaces.

For advice on your battery or anything else mentioned in this post, please complete the enquiry form or contact our customer service team on 01582 430 900. Keep these points in mind, stay safe on the roads and most importantly enjoy the winter!

About Quingo

The Quingo Scooter range features six models to suit your needs and budget. For more information on the Quingo Scooter range, please visit our website. Alternatively, if you have any questions you can always contact us or call customer services on 01582 430 900.

Keep up to date with the latest mobility scooter advice, tips and interesting places to visit on the Quingo Scooter Users Blog. Quingo are proud to work closely with Age UK and feature regularly in local press.

Connect with Quingo and keep up to date with all our latest news on Facebook and Twitter.

All Quingo Personal Mobility Vehicles are provided by Forever Active, the UK’s exclusive distributor. Forever Active is a trading name of Advantage Marketing Corporation Limited (AMC).  AMC Limited is an appointed representative of First Senior Insurance Services Ltd which is authorised and regulated by the Financial Conduct Authority. First Senior Insurance Services FSA Register number is 308478.

Maintenance, Quingo Scooters, Wellbeing

Preparing for the Darker Evenings

Your Quingo can be a vital lifeline during the cold winter months but you do need to take a few precautions when using any vehicle at this time of year.

Following the end of British Summer Time and the clocks going back, the team here wanted to share some advice about keeping safe now the evenings are darker when out and about on your scooter.

One of the major considerations when out and about in the winter is low visibility. When the sun goes down at 3:30pm there’s precious little daylight, but there are a number of simple precautions you can take to make sure that you are safe and sound.

 

Clothing

With the dark nights drawing in, it’s essential to make sure that both you and your mobility scooter can be clearly seen. The simplest and most effective thing you can do is to make sure you are wearing high visibility items especially if you are riding your mobility scooter in the dark.

You can buy high visibility bibs like this one to put on the back of your scooter, however a high visibility vest put over the back of the scooter works just as well too.

Lights and maintenance

If you’re using your mobility scooter on the roads when it is dark, you should have some safety lights already on the front and rear of your scooter, the only Quingo model that doesn’t feature lights is the Air 2, as well as a set of indicators. But if not they are definitely worth investing in, as this ensures that you remain fully visible to other road users at all times.

It is also important to remember to check the bulbs and also clean the lights regularly to ensure that you can be seen.

Crossing Roads

If you need to cross a road, try and do so at a designated crossing if possible as these will be well lit and may feature traffic lights to make you even safer. If in doubt wait for any traffic to have come to a complete stop or clear at pedestrian crossings.

If a pedestrian crossing is not available make sure you have plenty of time to cross the road and that you have a clear exit point to mount the pavement on the other side, if possible pick an area without parked cars.

Keep in touch

It’s essential that you carry a mobile phone on you whilst out and about in case of emergencies. Hopefully you won’t need it, but you have it just in case you need to contact anyone.

Make someone aware

It’s equally important in the winter to make sure a loved one or someone else, such as a next door neighbour, is aware of the fact you are going out for a ride and where you are going.

Plan your route

Preparation is key to going anywhere in the darker evenings. It’s a good idea to consider altering your normal route or making journeys during daylight hours if possible.

Your safety when driving your Quingo is our main priority. That’s why we recommend all of these points to ensure you are fully prepared for the darker afternoons and evenings. If you have any questions please call customer services on 01582 430 900.

About Quingo

The Quingo Scooter range features six models to suit your needs and budget. For more information on the Quingo Scooter range, please visit our website. Alternatively, if you have any questions you can always contact us or call customer services on 01582 430 900.

Keep up to date with the latest mobility scooter advice, tips and interesting places to visit on the Quingo Scooter Users Blog.

Quingo are proud to work closely with Age UK and feature regularly in local press.

Maintenance, Quingo Scooters, Wellbeing

Seat Belts for Mobility Scooters

Hello and welcome back to the Quingo scooter users blog. In this blogpost the Quingo team want to share some safety information about seat belts and mobility scooters. We’ll also discuss the law surrounding seat belts and we’ll look at when’s best to use your seat belt while on your Quingo scooter.

Clunk, click

The only time you’re required by law to wear a seat belt while on a mobility scooter is when you’re taking it on the road. If you’re travelling on a road you must abide by the Highway Code like any other vehicle, and that means that you must wear a seat belt.

Only class 3 mobility scooters are permitted on the road, this includes the Toura, Vitess, Plus, Toura 2 and Vitess 2. All of these Quingo scooters have seat belts fitted as standard.

Quingo

Other times a seatbelt is recommended 

Although the only time you’re required to wear a seat belt on your Quingo is when taking it on the road, there are other times it might be wise to wear a seat belt.

Generally, the Quingo team recommend that you keep your seat belt fastened when riding on your Quingo as it provides some natural benefits:

  • Good for posture: by wearing your seatbelt you are kept sitting in the correct ergonomic position reducing the strain on your back.
  • Improved comfort: the seat belt on all Quingo scooters is adjustable for your comfort, by staying in the correct position it will keep you more comfortable for long periods of use.

We recommend wearing your seatbelt when getting out and about. The seat belt will keep you securely in place if you encounter any potholes or steep kerbs, or if you need to suddenly apply the brakes.

We also recommend wearing your seatbelt if you are on board public transport, as the vehicle may stop suddenly. By wearing a seat belt you’re kept safe and secure on your mobility scooter.

Safety and mobility

Your safety when driving your Quingo is our main priority. That’s why we recommend all of our customers regularly refer to the Highway Code – the number one resource for road safety. If you have any questions about your Quingo’s seat belt please contact us or call customer services on 01582 430 900.

Maintenance

Getting the best performance out of your Quingo Vitess, Toura and Toura 2

The Quingo Scooters team have recently written a guide to explain how to best charge your Quingo Flyte, Plus, Classic and Vitess 2, as well as how to charge your Quingo Air, Compact or Powerbase. This time around, we’d like to take a further look at charging the Quingo Toura, Quingo Toura 2 and the Quingo Vitess and how to get the best performance from their batteries. Continue reading Getting the best performance out of your Quingo Vitess, Toura and Toura 2 →