The Quingo team does all it can to ensure that our customers have the best possible scooter experience. Our goal is to help people regain their independence through greater mobility with all the advantages of our unique 5 wheel scooters.
Once you’ve purchased your Quingo, there are a number of simple things you can do to ensure that it remains in top condition.
Looking after your Quingo
Today, the Quingo team would like to highlight a few things about looking after your scooter’s batteries, protecting their lifespan and ensuring you get the most out of them.
Charging your Quingo batteries
Batteries are an expensive item to replace so it is a good idea to look after them and charge them regularly and follow the correct procedure. You should;
- Place your Quingo in an area that is dry and well ventilated and make sure that there is a power point nearby.
- Switch your vehicle off and remove the key when charging.
- Turn off the mains switch. Never connect or disconnect the charger with the mains on.
- Make sure that the pins are lined up when connecting the charger plug to the scooters charging socket. They should connect easily – don’t try and force them.
- After charging: Switch off the mains and remove the battery connector when fully charged. Don’t leave the charger plugged in with the power off as this will discharge your battery.
Your batteries are the lifeblood of your vehicle but have no guaranteed life span. Factors that can affect performance are:
- Weight of rider (a heavy rider reduces range)
- Type of terrain the vehicle is used (hilly areas reduce range)
- Outside temperature (low temperature reduces range)
- Age of batteries (maximum range shorten as they age)
- Correct charging (incorrect charging reduces battery life 50%)
- Tyre pressures (low pressures reduces range and battery life)
With this is in mind, here are a few points to bear in mind for maximising the life of your batteries and getting the best range possible.
- Carry only essential items with you on your scooter, the less load on the motor and batteries the further you can travel.
- Where possible stick to flat, hard surfaces and avoid any unnecessary hills and kerbs.
- Using your scooter in the winter will impact on its range, bear this in mind before you set out on longer journeys.
- Consider replacing your batteries when you notice they no longer perform as you would wish. For some this may be after 12 months of regular use, for others it maybe several years.
- Regularly check that your tyre pressure is set correctly according to your scooters handbook.
- Charge your Quingo overnight (at least 8-12 hours- depending on model) the day before you wish to use it.
- If you are using it daily, put the vehicle back on charge even if you have only travelled a short distance.
- When unused you should still recharge your batteries at least every 2-3 weeks to keep them in good condition.
- Don’t partially charge the batteries – let the charger complete its cycle (as a guide this would be overnight or at least 8-12 hours –depending on model).
- If you don’t intend to use your vehicle for longer periods of time (i.e. 3 months or more), you should charge the batteries fully, then remove the batteries from the vehicle and store them in a dry area. Never remove them unless they are fully charged. When you return them to the vehicle, top them up before use.
- Don’t charge your Quingo in the open since it may rain and the battery charger is not waterproof.
You can find out more about your particular Quingo’s charging procedure in the handbook that was supplied with it, or we have written guides on how to correctly charge your Quingo Air, Compact or Powerbase and how to correctly charge your Quingo Flyte, Plus, Classic and Vitess 2.
If you have any additional questions you can call Customer Services on 01582 430 900.