Tag Archives: mobility scooters

News, Quingo Scooters

Quingo wins Feefo Gold Trusted 2017 award

Quingo Scooters always puts you first. We strive to supply you with the best quality mobility scooters and excellent customer service, so you can travel the world at your leisure. We would like to take this opportunity to thank our customers for helping us win the coveted Feefo Gold Trusted Service Award 2017. Seeing how happy our customers are with both their Quingo Scooters and the service that they have received from our dedicated team makes us incredibly proud!

Finding reviews

It’s always a good idea to see what other people are saying about a product, and the company behind it, before making a purchase, to ensure you get the best quality. You can use online review platforms such as Feefo to see what existing customers are saying. A report from Bright Local found that 88% of people trust online reviews as much as personal recommendations, showing they can be really handy!

Feefo is a fantastic resource for online reviews. The platform is designed to “help the world make better decisions,” by giving customers the tools they need to express their opinions about what they buy. It allows users to award products and services a star rating out of five, giving you a quick overview if you’re pressed for time, as well as write full reviews, so you can read more in-depth opinions.

Trusted Service Awards

Feefo are always going the extra mile, to make sure you can get more out of their reviews. The platform collects ratings and reviews from verified customers, so you know they’re always genuine, and uses them to pick winners for its Trusted Service Awards. These prizes are designed to let you know which businesses go above and beyond to help you, by supplying exemplary service.

We’re proud to announce that Quingo Scooters has been given the Feefo Official Gold Trusted Service Award 2017. This is the highest honour that Feefo can bestow on a business, and they’re very discerning about who they give these prizes to. We have won the Gold Trusted Service Award 2017 for delivering the highest standard of service and it is the third time in a row we have received it!

Quingo Scooters Feefo Trusted

Fantastic feedback

We made the cut based on the fantastic reviews posted by our customers on Feefo. Quingo Scooters has an incredible 4.9 out of 5 customer service star rating, and a 4.8 out of 5 star product rating. If you look on the ‘Quingo Scooters reviews’ page on the platform, you’ll soon see why we were handed the Gold Trusted Service Award 2017.

These reviews were written by Quingo Scooter users across the UK. Mr Silcock, from Worthing, commended us on our “excellent service from start to finish,” while Mr Buckley in Cardiff has kindly said that we have a “first class product.” Mr Aston in Poole commented that we supply “a good all-round experience” and that he’s “enjoying the use” of his “plus model” as with it he can “get around more.” We would like to thank these customers and other users for taking the time to review us on Feefo, as they’ve provided the insight you need to learn why you get quality with Quingo Scooters.

About Quingo

The Quingo Scooter range features six models to suit your needs and budget. New models are now available from just £22/week on our new contract hire scheme which includes all servicing and maintenance, Insurance, Roadside Recovery, Call Outs and Consumables including Batteries and Tyres. For more information on this or the latest Quingo Scooter range, please visit our website. Alternatively, if you have any Service questions you can always contact us or call customer services on 01582 430 900.

Keep up to date with the latest mobility scooter advice, tips and interesting places to visit on the Quingo Scooter Users Blog. Connect with Quingo and keep up to date with all our latest news on Facebook and Twitter.

All Quingo Personal Mobility Vehicles are provided by Forever Active, the UK’s exclusive distributor. Forever Active is a trading name of Advantage Marketing Corporation Limited (AMC).  AMC Limited is an appointed representative of First Senior Insurance Services Ltd which is authorised and regulated by the Financial Conduct Authority. First Senior Insurance Services FSA Register number is 308478.

Attractions, Days Out, Holidays, Quingo Scooters

Quingo Accessible Getaways: York

There are so many great British cities that welcome mobility scooter users that it’s hard to know where to start when planning you next holiday. At Quingo Scooters, we’re making it easier for you to explore the UK’s cultural landscape at your leisure, by revealing our top picks of accessible getaways.

Today we’re heading for York, based in the heart of North Yorkshire, England’s biggest county today. It was founded originally by the Romans, who called it ‘Eboracum’. Alongside Bath York is one of the UK’s oldest continuously habituated cities, with a wealth of historical sites just waiting for you.

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Welcome to York

York is an incredibly charming city, known by tourists across the world for its quaint shops, magnificent architecture, classic pubs and historic atmosphere. It has various accessible attractions, including:

  • York Minster: Built in the 7th Century, York Minster is one of the UK’s oldest cathedrals. Free to visit, it has a treasure trove of must-see sites. These include medieval stained glass windows, magnificent statues of English kings and an undercroft, where you’ll find ancient cultural treasures. The majority of York Minster is level and there’s an accessible lift to the undercroft.
  • York Art Gallery: Based on Exhibition Square, a stone’s throw away from the Minster, York Art Gallery is a true site to behold. It includes pieces spanning over 600 years, such as paintings, drawings and ceramics, shedding light on the UK’s glorious cultural past. You can check out the space free of charge and it’s very accessible, with a lift going up to its upper gallery.
  • Grand Opera House: Watch talented musical performance at York’s Grand Opera House. Based on Cumberland Street, the venue hosts everything from moving musicals to fun tribute acts. You can book a place to a show online at ATG Tickets. The Grand Opera House is mostly accessible, with spacious toilets and the venue’s staff always on hand to help.
  • National Railway Museum: If you’re curious about how the UK went from a rural society, to a global industrial power, check out the National Railway Museum. You can enter without paying a penny, and you’ll find the museum on Leeman Road, just a few minutes away from York Train Station. Fully accessible, the space’s exhibits tell the story of the rise of rail in Britain.

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Getting around

York is a very mobility scooter-friendly city. The easiest way to get there is by train, with the centrally located York Train Station serving as your gateway into the city. There are plenty of taxi services that you can use to navigate the city, with a list available here. This includes York Wheels, a service where, for a small fee, volunteers will take you around York. Most of its buses and park and ride services are also accessible, with more details, including a journey route planner tool, listed at Travel York.

Finding a place to stay in York, which is known for its mix of modern hotels and traditional town houses, is easy. There’s a list of accessible York hotels available on Euansguide, which includes the very affordable Hotel 53. Located at 53 Piccadilly, in central York, the hotel boasts affordable, spacious accessible rooms, complete with en-suite facilities and lifts throughout the building. It also offers delicious food, with the option of having breakfast sent to your room (for £4) between Mondays and Fridays.

There are accessible toilets located across York, open from 8am to 8pm. Some will be attended, for which you will require a RADAR card, these are available at a cost of £3.50 for those who have a blue badge. You can call York Visitor Centre on 01904 550099 or go to their website, http://www.visityork.org to get in touch with staff and find out more.

About Quingo

The Quingo Scooter range features six models to suit your needs and budget. New models are now available from just £22/week on our new contract hire scheme which includes all servicing and maintenance, Insurance, Roadside Recovery, Call Outs and Consumables including Batteries and Tyres. For more information on this or the latest Quingo Scooter range, please visit our website. Alternatively, if you have any Service questions you can always contact us or call customer services on 01582 430 900.

Keep up to date with the latest mobility scooter advice, tips and interesting places to visit on the Quingo Scooter Users Blog. Connect with Quingo and keep up to date with all our latest news on Facebook and Twitter.

All Quingo Personal Mobility Vehicles are provided by Forever Active, the UK’s exclusive distributor. Forever Active is a trading name of Advantage Marketing Corporation Limited (AMC).  AMC Limited is an appointed representative of First Senior Insurance Services Ltd which is authorised and regulated by the Financial Conduct Authority. First Senior Insurance Services FSA Register number is 308478.

Attractions, Days Out, Quingo Scooters

Quingo Accessible Attractions: York Minster

Over the centuries the UK built up a rich cultural legacy, leaving behind plenty of majestic buildings, such as cathedrals, for you to explore as a mobility scooter user. At Quingo Scooters, we’re devoted to helping you plan exciting days out, so we’re building up a list of these accessible attractions.

We want to draw your attention to one of this country’s most visited religious sites today. Join us as we head to the iconic York Minster, which should be included on any history buff’s bucket list!

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York Minster

Based in the heart of York, the city’s eponymous Minster was originally built by the Anglo-Saxons way back in 637 A.D. The glorious building was renovated throughout the centuries, taking on its current gothic façade during the 13th Century. Today the Minster houses a treasure trove of medieval stained glass artworks and stone masterpieces, such as its gothic nave, for you to check out.

York Minster boasts various must-see sites like a grand 19th Century organ and collections based in the Minster’s legendary undercoft including priceless artefacts such as the horn of Ulf, a 1000 year old decorated elephant tusk. The Minster is also home to the King’s Screen, which features statues of 15 English Kings. Other areas of interest include its octagonal Chapter House and the five sisters’ window, built to commemorate the British Empire women who died in World War One.

You can also find a range of events to take part in at York Minster. This includes church services and performances by the talented Minster Choir. It opens for sightseeing between 9am and 5pm on weekdays, and between 12.45pm and 5pm on Sundays, with adult tickets for the Minster itself coming in at £10. Visit the York Minster website’s opening times and admissions page to learn more.

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Navigating the Minster

York Minster’s staff have made it their mission to welcome every visitor, and it is very accessible for mobility scooter users. York Minster is about 10 minutes away from the city’s train station, making it simple for out-of-towners to find. It does not have a car park, but there are pay and display car parks a short distance away, with more details available on the getting here section of York Minster’s website.

The vast majority of York Minster is accessible, and you can learn more details by checking out the Accessibility portion of its website. You will have no problem entering the building, as the path outside is level and its double width doors measure 90cm in size. You will be immediately greeted by a reception desk, just 10 metres away from the doors, where you can find plenty of information on the Minster.

You can use your mobility scooter across most of the public areas of York Minster, as there is level access throughout. There is also a lift, situated just 58 metres away from York Minster’s entrance, which will take you down to the undercroft and crypt. The lift measures 135cm x 145cm and its doors are 90cm wide, while its controls are in reach for mobility scooter users. It also has a mirror, making it easier for you to reverse out. The entrance further houses a 90cm wide accessible toilet, with level access.

About Quingo

The Quingo Scooter range features six models to suit your needs and budget. New models are now available from just £22/week on our new contract hire scheme which includes all servicing and maintenance, Insurance, Roadside Recovery, Call Outs and Consumables including Batteries and Tyres. For more information on this or the latest Quingo Scooter range, please visit our website. Alternatively, if you have any Service questions you can always contact us or call customer services on 01582 430 900.

Keep up to date with the latest mobility scooter advice, tips and interesting places to visit on the Quingo Scooter Users Blog. Connect with Quingo and keep up to date with all our latest news on Facebook and Twitter.

All Quingo Personal Mobility Vehicles are provided by Forever Active, the UK’s exclusive distributor. Forever Active is a trading name of Advantage Marketing Corporation Limited (AMC).  AMC Limited is an appointed representative of First Senior Insurance Services Ltd which is authorised and regulated by the Financial Conduct Authority. First Senior Insurance Services FSA Register number is 308478.

Accessible Routes, Days Out, Quingo Scooters

Quingo Accessible Routes: Barnett Demesne

Quingo Scooters encourages users to get out and see the world, from the comfort of their mobility scooters. In our series of articles, we’re drawing your attention to the accessible routes throughout the UK which are fully accessible, helping you discover the nation’s natural beauty.

Heading to the other side of the Irish Sea, we’re stopping in County Antrim in Northern Ireland today. Here you’ll find Barnett Demesne, a former estate which is now a public park with accessible routes.

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Barnett Demesne

In County Antrim (South Belfast) you’ll find Barnett Demesne, which first opened to the public in 1951. It has since become a popular natural attraction, due to its closeness to the scenic River Lagan, Shaw’s Bridge and Clement Wilson Park. On the former estate’s grounds, you’ll find an arboretum, a daffodil garden, and trails. The Lagan Towpath is a particularly popular trail, as it takes you along the beautiful riverside.

Barnett Demesne boasts stunning natural beauty. It is home to various tree and plant collections, as well as woodlands and wildflower meadows. Over 70 species of wildflower grow in Barnett Demesne in the summer months. The estate also features various fascinating creatures, including grey and red squirrels, badgers, rabbits, rooks, jays and a plethora of songbirds. April in particular is a great time to visit, as Barnett Demesne holds its annual Spring Fair, with entertainment, wildlife and music.

On the grounds, you’ll also find Malone House. This provides everything from information on the park to refreshments in its popular café and restaurant. Barnett Demesne is free to enter and open all year round. However, it is worth noting that Malone House opens from 9.30am to 4.30pm on Mondays to Saturdays, with an earlier start time of 9am on Sundays. Barnett Restaurant opens from 12 noon to 3pm every day.

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Accessibility

Barnett Demesne is one of the Belfast area’s most accessible attractions. You can reach the park by public transport from Belfast City Centre. It is also accessible by car, with entrances through Dub Lane, Milltown Road and Shaw’s Bridge. There is a car park at Barnett Demesne based just outside Malone House which provides free accessible parking.

You can take a level path from the car park around to the front of Malone House. The café and restaurant in Malone House are accessible to mobility scooter users. The complex also features fully accessible toilets. You can contact Malone House on 028 9068 1246 to speak to staff and find out more.

The Lagan Towpath is perfect for mobility scooter users, with two options available. You can take the short, circular Lagan Towpath, which carries you on a one mile circular route along the edge of the River Lagan from Shaw’ Bridge to Lock Keeper’s Cottage, allowing you to view some stunning historical attractions. You can also take the 11 mile linear Lagan Towpath route down a tarmac path.

Share your accessible route with Quingo!

If you’ve been to visit any great accessible routes on your Quingo or would like us to write about a particular place you have visited, we’d be delighted to hear from you! You can email your stories, recommendations and pictures by filling out the contact form on our website and we’ll feature them on our blog.

About Quingo

The Quingo Scooter range features six models to suit your needs and budget. New models are now available from just £22/week on our new contract hire scheme which includes all servicing and maintenance, Insurance, Roadside Recovery, Call Outs and Consumables including Batteries and Tyres. For more information on this or the latest Quingo Scooter range, please visit our website. Alternatively, if you have any Service questions you can always contact us or call customer services on 01582 430 900.

Keep up to date with the latest mobility scooter advice, tips and interesting places to visit on the Quingo Scooter Users Blog. Connect with Quingo and keep up to date with all our latest news on Facebook and Twitter.

All Quingo Personal Mobility Vehicles are provided by Forever Active, the UK’s exclusive distributor. Forever Active is a trading name of Advantage Marketing Corporation Limited (AMC).  AMC Limited is an appointed representative of First Senior Insurance Services Ltd which is authorised and regulated by the Financial Conduct Authority. First Senior Insurance Services FSA Register number is 308478.

Attractions, Holidays, Quingo Scooters

Quingo Accessible Getaways: Bath

Quingo Scooters likes to inspire users to become tourists, by travelling to some of the world’s top destinations on their mobility scooters. In our series of articles, we’re continuing to add to our list of accessible getaways both at home and abroad, which you can visit easily as a mobility scooter user.

Today we’re taking you to Bath. Located in Somerset, this is one of the country’s most popular tourist destinations, known especially for its fascinating historical attractions and stunning architecture.

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Bath tourism

Originally established in Roman times, Bath is one of the UK’s oldest human settlements which still stands today. Due to its incredible history, the entire city of Bath is a UNESCO World Heritage Site and it’s the only British city to hold this honour. It features various accessible attractions, including:

  • Roman Baths: Built on top of natural hot springs, the Roman Baths were constructed in 70AD. This complex, which is one of the best preserved Roman ruins on earth, includes the remains of heated rooms, baths, statues and temples, making it a must for history enthusiasts. This site features accessible toilets, a ramp up to its entrance, accessible public areas and a lift.
  • Fashion Museum: This attraction houses eye-catching fashions dating back to 1600, with over 160 dressed figures for you to see. Here you’ll find everything from Georgian-era gowns to cutting-edge, modern styles, allowing you to explore the evolution of fashion. It includes an accessible entrance and accessible public areas and toilets, with lifts throughout the building.
  • Victoria Art Gallery: This is Bath’s second-most visited museum, attracting around 117,000 guests per year. It houses works produced by some of the greatest British artists. This includes a permanent collection, which is free to visit, featuring works from Turner and Gainsborough. Here you’ll find a ramp up to the main entrance, as well as a lift, enabling full accessibility.
  • No 1. Royal Crescent: Step back in time, by checking out this authentic Georgian townhouse. It is a fine example of Palladian architecture, having been built between 1767 and 1774. The house showcases various displays and exhibits which house authentic furniture, paintings, textiles and carpets from this era. It has level access to public areas and a lift.

Check out the Visit Bath website to familiarise yourself with the opening times and admission prices for these attractions. This site also features a plan your visit section, where you can download guides and brochures, and also learn about its Visitor Information Centre – the first port of call for many tourists.

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Accessibility

On the plan your visit page, you’ll also find a handy access for all section, which features information on how you can take advantage of Bath as a mobility scooter user. It includes a list of accessible accommodation, such as the popular Holiday Inn Express. Located just a mile from Bath city centre and its railway station, the hotel has disabled parking, level access to all areas and accessible rooms. It also has accessible living areas and bathrooms, which include shower chairs, WCs with handrails and even furniture re-arrangement upon request.

The access for all page also covers the Visitor Information Centre, where you can find details on accessible accommodation and attractions. Located next to Bath Abbey, the Centre is less than a mile from the train station and is accessible by bus and taxi. The nearest carpark is less than five minutes away, on Manvers Street. You can find out more about the Visitors Information Centre, which has an automatic door and level access, on the accessibility statement included on the access for all page.

The access for all section is a fantastic resource for mobility scooter users, as it also features downloadable accessibility guides and details on mobility scooter friendly facilities.

About Quingo

The Quingo Scooter range features six models to suit your needs and budget. New models are now available from just £22/week on our new contract hire scheme which includes all servicing and maintenance, Insurance, Roadside Recovery, Call Outs and Consumables including Batteries and Tyres. For more information on this or the latest Quingo Scooter range, please visit our website. Alternatively, if you have any Service questions you can always contact us or call customer services on 01582 430 900.

Keep up to date with the latest mobility scooter advice, tips and interesting places to visit on the Quingo Scooter Users Blog. Connect with Quingo and keep up to date with all our latest news on Facebook and Twitter.

All Quingo Personal Mobility Vehicles are provided by Forever Active, the UK’s exclusive distributor. Forever Active is a trading name of Advantage Marketing Corporation Limited (AMC).  AMC Limited is an appointed representative of First Senior Insurance Services Ltd which is authorised and regulated by the Financial Conduct Authority. First Senior Insurance Services FSA Register number is 308478.