Tag Archives: accessible

Quingo wins Feefo Gold Trusted 2017 award

Quingo Scooters always puts you first. We strive to supply you with the best quality mobility scooters and excellent customer service, so you can travel the world at your leisure. We would like to take this opportunity to thank our customers for helping us win the coveted Feefo Gold Trusted Service Award 2017. Seeing how happy our customers are with both their Quingo Scooters and the service that they have received from our dedicated team makes us incredibly proud!

Finding reviews

It’s always a good idea to see what other people are saying about a product, and the company behind it, before making a purchase, to ensure you get the best quality. You can use online review platforms such as Feefo to see what existing customers are saying. A report from Bright Local found that 88% of people trust online reviews as much as personal recommendations, showing they can be really handy!

Feefo is a fantastic resource for online reviews. The platform is designed to “help the world make better decisions,” by giving customers the tools they need to express their opinions about what they buy. It allows users to award products and services a star rating out of five, giving you a quick overview if you’re pressed for time, as well as write full reviews, so you can read more in-depth opinions.

Trusted Service Awards

Feefo are always going the extra mile, to make sure you can get more out of their reviews. The platform collects ratings and reviews from verified customers, so you know they’re always genuine, and uses them to pick winners for its Trusted Service Awards. These prizes are designed to let you know which businesses go above and beyond to help you, by supplying exemplary service.

We’re proud to announce that Quingo Scooters has been given the Feefo Official Gold Trusted Service Award 2017. This is the highest honour that Feefo can bestow on a business, and they’re very discerning about who they give these prizes to. We have won the Gold Trusted Service Award 2017 for delivering the highest standard of service and it is the third time in a row we have received it!

Quingo Scooters Feefo Trusted

Fantastic feedback

We made the cut based on the fantastic reviews posted by our customers on Feefo. Quingo Scooters has an incredible 4.9 out of 5 customer service star rating, and a 4.8 out of 5 star product rating. If you look on the ‘Quingo Scooters reviews’ page on the platform, you’ll soon see why we were handed the Gold Trusted Service Award 2017.

These reviews were written by Quingo Scooter users across the UK. Mr Silcock, from Worthing, commended us on our “excellent service from start to finish,” while Mr Buckley in Cardiff has kindly said that we have a “first class product.” Mr Aston in Poole commented that we supply “a good all-round experience” and that he’s “enjoying the use” of his “plus model” as with it he can “get around more.” We would like to thank these customers and other users for taking the time to review us on Feefo, as they’ve provided the insight you need to learn why you get quality with Quingo Scooters.

About Quingo

The Quingo Scooter range features six models to suit your needs and budget. New models are now available from just £22/week on our new contract hire scheme which includes all servicing and maintenance, Insurance, Roadside Recovery, Call Outs and Consumables including Batteries and Tyres. For more information on this or the latest Quingo Scooter range, please visit our website. Alternatively, if you have any Service questions you can always contact us or call customer services on 01582 430 900.

Keep up to date with the latest mobility scooter advice, tips and interesting places to visit on the Quingo Scooter Users Blog. Connect with Quingo and keep up to date with all our latest news on Facebook and Twitter.

All Quingo Personal Mobility Vehicles are provided by Forever Active, the UK’s exclusive distributor. Forever Active is a trading name of Advantage Marketing Corporation Limited (AMC).  AMC Limited is an appointed representative of First Senior Insurance Services Ltd which is authorised and regulated by the Financial Conduct Authority. First Senior Insurance Services FSA Register number is 308478.

Quingo Accessible Getaways: York

There are so many great British cities that welcome mobility scooter users that it’s hard to know where to start when planning you next holiday. At Quingo Scooters, we’re making it easier for you to explore the UK’s cultural landscape at your leisure, by revealing our top picks of accessible getaways.

Today we’re heading for York, based in the heart of North Yorkshire, England’s biggest county today. It was founded originally by the Romans, who called it ‘Eboracum’. Alongside Bath York is one of the UK’s oldest continuously habituated cities, with a wealth of historical sites just waiting for you.

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Welcome to York

York is an incredibly charming city, known by tourists across the world for its quaint shops, magnificent architecture, classic pubs and historic atmosphere. It has various accessible attractions, including:

  • York Minster: Built in the 7th Century, York Minster is one of the UK’s oldest cathedrals. Free to visit, it has a treasure trove of must-see sites. These include medieval stained glass windows, magnificent statues of English kings and an undercroft, where you’ll find ancient cultural treasures. The majority of York Minster is level and there’s an accessible lift to the undercroft.
  • York Art Gallery: Based on Exhibition Square, a stone’s throw away from the Minster, York Art Gallery is a true site to behold. It includes pieces spanning over 600 years, such as paintings, drawings and ceramics, shedding light on the UK’s glorious cultural past. You can check out the space free of charge and it’s very accessible, with a lift going up to its upper gallery.
  • Grand Opera House: Watch talented musical performance at York’s Grand Opera House. Based on Cumberland Street, the venue hosts everything from moving musicals to fun tribute acts. You can book a place to a show online at ATG Tickets. The Grand Opera House is mostly accessible, with spacious toilets and the venue’s staff always on hand to help.
  • National Railway Museum: If you’re curious about how the UK went from a rural society, to a global industrial power, check out the National Railway Museum. You can enter without paying a penny, and you’ll find the museum on Leeman Road, just a few minutes away from York Train Station. Fully accessible, the space’s exhibits tell the story of the rise of rail in Britain.

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Getting around

York is a very mobility scooter-friendly city. The easiest way to get there is by train, with the centrally located York Train Station serving as your gateway into the city. There are plenty of taxi services that you can use to navigate the city, with a list available here. This includes York Wheels, a service where, for a small fee, volunteers will take you around York. Most of its buses and park and ride services are also accessible, with more details, including a journey route planner tool, listed at Travel York.

Finding a place to stay in York, which is known for its mix of modern hotels and traditional town houses, is easy. There’s a list of accessible York hotels available on Euansguide, which includes the very affordable Hotel 53. Located at 53 Piccadilly, in central York, the hotel boasts affordable, spacious accessible rooms, complete with en-suite facilities and lifts throughout the building. It also offers delicious food, with the option of having breakfast sent to your room (for £4) between Mondays and Fridays.

There are accessible toilets located across York, open from 8am to 8pm. Some will be attended, for which you will require a RADAR card, these are available at a cost of £3.50 for those who have a blue badge. You can call York Visitor Centre on 01904 550099 or go to their website, http://www.visityork.org to get in touch with staff and find out more.

About Quingo

The Quingo Scooter range features six models to suit your needs and budget. New models are now available from just £22/week on our new contract hire scheme which includes all servicing and maintenance, Insurance, Roadside Recovery, Call Outs and Consumables including Batteries and Tyres. For more information on this or the latest Quingo Scooter range, please visit our website. Alternatively, if you have any Service questions you can always contact us or call customer services on 01582 430 900.

Keep up to date with the latest mobility scooter advice, tips and interesting places to visit on the Quingo Scooter Users Blog. Connect with Quingo and keep up to date with all our latest news on Facebook and Twitter.

All Quingo Personal Mobility Vehicles are provided by Forever Active, the UK’s exclusive distributor. Forever Active is a trading name of Advantage Marketing Corporation Limited (AMC).  AMC Limited is an appointed representative of First Senior Insurance Services Ltd which is authorised and regulated by the Financial Conduct Authority. First Senior Insurance Services FSA Register number is 308478.

Quingo Accessible Routes: Barnett Demesne

Quingo Scooters encourages users to get out and see the world, from the comfort of their mobility scooters. In our series of articles, we’re drawing your attention to the accessible routes throughout the UK which are fully accessible, helping you discover the nation’s natural beauty.

Heading to the other side of the Irish Sea, we’re stopping in County Antrim in Northern Ireland today. Here you’ll find Barnett Demesne, a former estate which is now a public park with accessible routes.

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Barnett Demesne

In County Antrim (South Belfast) you’ll find Barnett Demesne, which first opened to the public in 1951. It has since become a popular natural attraction, due to its closeness to the scenic River Lagan, Shaw’s Bridge and Clement Wilson Park. On the former estate’s grounds, you’ll find an arboretum, a daffodil garden, and trails. The Lagan Towpath is a particularly popular trail, as it takes you along the beautiful riverside.

Barnett Demesne boasts stunning natural beauty. It is home to various tree and plant collections, as well as woodlands and wildflower meadows. Over 70 species of wildflower grow in Barnett Demesne in the summer months. The estate also features various fascinating creatures, including grey and red squirrels, badgers, rabbits, rooks, jays and a plethora of songbirds. April in particular is a great time to visit, as Barnett Demesne holds its annual Spring Fair, with entertainment, wildlife and music.

On the grounds, you’ll also find Malone House. This provides everything from information on the park to refreshments in its popular café and restaurant. Barnett Demesne is free to enter and open all year round. However, it is worth noting that Malone House opens from 9.30am to 4.30pm on Mondays to Saturdays, with an earlier start time of 9am on Sundays. Barnett Restaurant opens from 12 noon to 3pm every day.

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Accessibility

Barnett Demesne is one of the Belfast area’s most accessible attractions. You can reach the park by public transport from Belfast City Centre. It is also accessible by car, with entrances through Dub Lane, Milltown Road and Shaw’s Bridge. There is a car park at Barnett Demesne based just outside Malone House which provides free accessible parking.

You can take a level path from the car park around to the front of Malone House. The café and restaurant in Malone House are accessible to mobility scooter users. The complex also features fully accessible toilets. You can contact Malone House on 028 9068 1246 to speak to staff and find out more.

The Lagan Towpath is perfect for mobility scooter users, with two options available. You can take the short, circular Lagan Towpath, which carries you on a one mile circular route along the edge of the River Lagan from Shaw’ Bridge to Lock Keeper’s Cottage, allowing you to view some stunning historical attractions. You can also take the 11 mile linear Lagan Towpath route down a tarmac path.

Share your accessible route with Quingo!

If you’ve been to visit any great accessible routes on your Quingo or would like us to write about a particular place you have visited, we’d be delighted to hear from you! You can email your stories, recommendations and pictures by filling out the contact form on our website and we’ll feature them on our blog.

About Quingo

The Quingo Scooter range features six models to suit your needs and budget. New models are now available from just £22/week on our new contract hire scheme which includes all servicing and maintenance, Insurance, Roadside Recovery, Call Outs and Consumables including Batteries and Tyres. For more information on this or the latest Quingo Scooter range, please visit our website. Alternatively, if you have any Service questions you can always contact us or call customer services on 01582 430 900.

Keep up to date with the latest mobility scooter advice, tips and interesting places to visit on the Quingo Scooter Users Blog. Connect with Quingo and keep up to date with all our latest news on Facebook and Twitter.

All Quingo Personal Mobility Vehicles are provided by Forever Active, the UK’s exclusive distributor. Forever Active is a trading name of Advantage Marketing Corporation Limited (AMC).  AMC Limited is an appointed representative of First Senior Insurance Services Ltd which is authorised and regulated by the Financial Conduct Authority. First Senior Insurance Services FSA Register number is 308478.

Quingo Accessible Routes: Danbury Country Park

Quingo Scooters empowers our users to go forward and explore the UK’s glorious natural beauty at their leisure. In our series of articles, we’re bringing some of the nation’s best accessible routes to your attention, highlighting various green spaces you can discover on your mobility scooter.

Today, we’re travelling down to Essex, the UK’s most southerly county. The area plays host to Danbury Country Park, a popular natural attraction which boasts various accessible routes.

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Danbury Country Park

Based in Danbury, Essex, Danbury Country Park lies on an estate which was originally constructed back in the 13th Century. Today it includes a range of stunning natural sites, such as meadows, woodlands, lakes and ornamental gardens. Its main route will take you past the Park’s stunning lakes, where you can get a glimpse of fascinating wildlife such as carp, ducks, coots, moorhens and even kingfishers. You can also go fishing on its lower and western lakes from 8.30am until dusk from 16th June to 14th March.

The park’s greenery is simply breath-taking. It’s a good place to visit in late spring, as this is when the rhododendrons in its ornamental gardens start to bloom, providing you with a spectacular show. The space also plays host to wildflower-strewn meadows, which are known for attracting butterflies in the summer, as well as majestic trees such as sweet chestnuts, hornbeams and ancient oaks.

Danbury Country Park is also a history enthusiast’s dream, as it features various ancient structures for you to check out. This includes an old ice house, where before the invention of refrigerators, ice from the lake was stored in winter for use in the palace which once existed on its grounds. The venue also puts on various events such as its annual Easter Bunny Trail, where kids can hunt down and paint eggs. Danbury Country Park is free to visit and opens daily from 8am until dusk.

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Accessibility

Danbury Country Park is a fully accessible attraction for mobility scooter users. It is accessible via the Essex public transport system and you can book a trip through Traveline South East’s Journey Planner tool. You can also reach Danbury Country Park by car, with the venue’s primary car park located between Woodhill Lodge and its main lakes, providing easy access to the park. There are small fees for parking, ranging from £1 for up to 30 minutes to £4 for over three hours.

The space is known for its hard-surface and well-maintained tracks. Most of Danbury Country Park’s trails are suitable for mobility scooters, with the popular lakeside path being the easiest, as well as most scenic, to travel. There are also plenty of picnic tables dotted around Danbury Country Park, providing various spaces to stop, rest and enjoy a bite to eat as you enjoy some natural sights.

There are also two accessible restroom complexes, which include disabled facilities, in Danbury Country Park. These are located across from the site’s main lakes carpark and adjacent to the smaller woods car park. These facilities, however are closed in the period between November and April every year.

Share your accessible route with Quingo!

If you’ve been to visit any great accessible routes on your Quingo or would like us to write about a particular place you have visited, we’d be delighted to hear from you! You can email your stories, recommendations and pictures by filling out the contact form on our website and we’ll feature them on our blog.

About Quingo

The Quingo Scooter range features six models to suit your needs and budget. New models are now available from just £22/week on our new contract hire scheme which includes all servicing and maintenance, Insurance, Roadside Recovery, Call Outs and Consumables including Batteries and Tyres. For more information on this or the latest Quingo Scooter range, please visit our website. Alternatively, if you have any Service questions you can always contact us or call customer services on 01582 430 900.

Keep up to date with the latest mobility scooter advice, tips and interesting places to visit on the Quingo Scooter Users Blog. Connect with Quingo and keep up to date with all our latest news on Facebook and Twitter.

All Quingo Personal Mobility Vehicles are provided by Forever Active, the UK’s exclusive distributor. Forever Active is a trading name of Advantage Marketing Corporation Limited (AMC).  AMC Limited is an appointed representative of First Senior Insurance Services Ltd which is authorised and regulated by the Financial Conduct Authority. First Senior Insurance Services FSA Register number is 308478.

Quingo Accessible Attractions: West Yorkshire Playhouse

Quingo Scooters encourages users to explore the world around them on their mobility scooters, so they can make the most of the world around them. In our series of articles, we’ve been revealing some of the UK’s top accessible attractions which are open to mobility scooter users and guarantee a great day out.

Today, we’re heading up to God’s own country Yorkshire to take in some culture. We’re sharing with you the West Yorkshire Playhouse, based in Leeds, which is one of the UK’s most accessible venues.

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West Yorkshire Playhouse

The West Yorkshire Playhouse is a world-class theatre. It is best known for displaying compelling stage productions, as well as serving as a creative hub for regional actors, directors and other theatre industry personnel. The West Yorkshire Playhouse has two separate theatres for you to visit…

  • Quarry Theatre: This amphitheatre-style space seats 750 people and attracts top regional productions for your viewing pleasure. It is soon to be hosting Babe the Sheep Pig, a play inspired by the Oscar winning film of the same name, from 15th to 18th February 2017.
  • Courtyard Theatre: Set in a rectangular shape, this space features lower and upper galleries, with accessible entrances at the back. It is currently showing a production of the classic Bernard Shaw work Pygmalion, which explores class identity, from 7th to 25th February 2017.

The West Yorkshire Playhouse also boasts a range of other attractions for you to explore. This includes a bar, a restaurant and the Priestley Room, a quiet space to go in intervals located in easy reach of the bar and restaurant. The venue also holds various events for you to check out, like the Transform Festival in April, where independent productions are performed across Leeds, celebrating local talent.

Visit the ‘What’s On’ section of West Yorkshire Playhouse’s website, to find out the ticket prices and showing times, for your production. Remember, however, that a £1.75 surcharge will apply to the price, but there are discounts for people aged under 16 or over 60, as well as NUS card and Leeds City Card holders. You can book tickets via the Playhouse’s Box Office, which is open between 9am and 5pm. The Box Office can be contacted via phone, at 0113 213 7700 or by email at [email protected].

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Accessibility

The West Yorkshire Playhouse is fully accessible. You’ll find it around 20 minutes away from the centrally located Leeds Train Station. The venue is based opposite the Quarry Hill Bus Station and is also easily accessible by car. It has a car park which, as a Blue Badge holder, you can use for free, and the spaces are right outside the main entrance. Visit the website’s ‘Finding Us’ section to learn more.

Discover just how accessible the West Yorkshire Playhouse is by downloading the ‘Open to Everyone’ document, available on the ‘Access’ section of its website. The West Yorkshire Playhouse has level access up from the car park, while its Box Office includes a lowered counter, making it easy for you to book tickets. The accommodating Box Office staff will be only too happy to fulfil your request for aisle or entrance level seats whenever possible, when you book your tickets at the Playhouse.

Both the Playhouse’s theatres feature spaces for mobility scooter users and the venue’s front of house team are happy to help you reach your seat. The West Yorkshire Playhouse also features wide lifts enabling access to all floors, as well as automatic doors and spacious areas e.g. the restaurants, with broad accessible routes. There are also accessible toilets around the building, as well as moveable tables and chairs in the bar and restaurant areas, promoting comfort. At the West Yorkshire Playhouse, you can even pre-order your interval drinks to avoid the busy queues that often build up at these times.

Share your accessible attraction with Quingo!

If you’ve been to visit any great accessible places on your Quingo or would like us to write about a particular place you have visited, we’d be delighted to hear from you! You can email your stories, recommendations and pictures by filling out the contact form on our website and we’ll feature them on our blog.

About Quingo

The Quingo Scooter range features six models to suit your needs and budget. New models are now available from just £22/week on our new contract hire scheme which includes all servicing and maintenance, Insurance, Roadside Recovery, Call Outs and Consumables including Batteries and Tyres. For more information on this or the latest Quingo Scooter range, please visit our website. Alternatively, if you have any Service questions you can always contact us or call customer services on 01582 430 900.

Keep up to date with the latest mobility scooter advice, tips and interesting places to visit on the Quingo Scooter Users Blog. Connect with Quingo and keep up to date with all our latest news on Facebook and Twitter.

All Quingo Personal Mobility Vehicles are provided by Forever Active, the UK’s exclusive distributor. Forever Active is a trading name of Advantage Marketing Corporation Limited (AMC).  AMC Limited is an appointed representative of First Senior Insurance Services Ltd which is authorised and regulated by the Financial Conduct Authority. First Senior Insurance Services FSA Register number is 308478.