Maintenance

Thinking of changing car and wondering what to do with your Quingo Flyte docking station?

If you have a Quingo Flyte and are thinking about selling or changing your car, you might be wondering whether your Quingo Flyte docking station affects this.

Today, the Quingo team talk you through how easy it is to remove and refit your docking station. Continue reading Thinking of changing car and wondering what to do with your Quingo Flyte docking station? →

Public Transport

Taking your Quingo on the Train – Part 2

We’ve previously written about taking your Quingo scooter on the train by making use of the Passenger Assistance scheme.

Prefer to plan and book your journey yourself?

It’s not always possible, or desirable to book your journey in advance and you may prefer to organise this yourself. If this applies to you, here are some key points to consider before you start your journey:

  • Your scooter will also need to fit on any ramps used for boarding the train, be within the weight limits prescribed by the individual train company and be able to manoeuvre into the wheelchair space. This won’t be a problem with your Quingo scooter – the 5 wheel configuration offers unequalled agility and allows for tighter turning in confined spaces.
  • Some companies run permit schemes for mobility scooters. If you apply for one, you’ll be asked for details about the dimensions and other features of your scooter so that the train company can assess whether or not it’s acceptable. You will need one permit per scooter.

Finding out more

The Disability Aboard website, run by the Association of Train Operators (ATOC) has a handy list of travel tips, including things like how to avoid the barriers at stations and how accessible the station is. This can help with planning how to get in and around the station.

If you are unsure whether your Quingo meets the criteria, or if you have any other train travel queries, we recommend contacting National Rail Enquiries on 08457 48 49 50. They will be able to provide you with up to date travel and accessibility information.

Where have you been?

Have you been anywhere exciting on your Quingo? If you have, we want to hear about it, send your stories and any photos to [email protected] and we can post them on our blog.

Quingo Scooters
We want you to get out and about on your Quingo

If you have any questions about your Quingo, please complete the enquiry form and one of our friendly and knowledgeable team will get back to you. Alternatively you can call our customer service line on 01582 430 900.

Maintenance

Simple maintenance for your Quingo

Today we want to look at some simple maintenance checks you should regularly do on your Quingo. These are to ensure safety and optimal performance of your scooter. We’ve also shared some brief tips on how to clean your scooter, and keep it looking its best.

Making sure your Quingo’s in top shape

Here are some general points that apply to all of the scooters in the Quingo range. These are quick and easy examinations that can be done regularly. For a full list of details on how to maintain your scooter, please refer to your specific model’s service guide and handbook:

  • Visually check the machine for damage – You should be aware of any noticeable damage to your scooter, regardless of whether this affects its performance.
  • Check pressure & visually check the tyres for damage – If your scooter has inflatable tyres, you should check the tyre pressure regularly (please refer to your scooter handbook for recommended tyre pressure). If the tyres are below the recommended pressure the steering and range of the vehicle may be affected.
  • If you opted for solid tyres– These don’t need inflating, but it’s still good practice to examine them visually for any irregularities.
  • Check the throttle – You should check to make sure that your throttle has full and free movement and there’s no change to its functionality.

    Quingo Scooters
    The throttle mechanism on the Quingo Flyte
  • Check the steering – You should regularly check to see that the steering is moving both freely and smoothly.
  • Check the batteries – You should ensure that your batteries are fully charged before journeys. If battery life is becoming a concern, for advice please complete the enquiry form or contact our customer service team on 01582 430 900. We have also written a brief guide on  battery care.
    Quingo Scooters
  • Check the armrest and seatbelt operation – Make sure the armrests are tight and secure and ensure the seatbelt engages and releases before travelling on your Quingo.

    Quingo Scooters
    The lap belt on the Quingo Plus

In addition, here’s some advice on keeping your Quingo clean.

Cleaning your Quingo

Here’s a quick run through of things to bear in mind when cleaning your Quingo:

  • Only use a damp cloth and gentle detergent
  • Don’t use any abrasive or scouring liquids
  • Don’t use high-pressure cleaning devices

Your safety and comfort

Customer safety and comfort is our priority and we want you to get full use out of your Quingo. For a full list of details on how to maintain your Quingo, please refer to your specific model’s service guide and handbook. Alternatively, please get in touch with our friendly customer service team on 01582 430 900 and they’ll be happy to help.

Public Transport

Taking your Quingo on the Train – Part 1

In the second of a series of articles about accessible public transport, today the Quingo team present our guide to trains.

Getting out and about

You already know how easy it is to get out and about on your Quingo, but did you know that more and more people with limited mobility are now travelling by train?

The government’s ‘Railways for All’ strategy came into effect in 1998 and has already gone some way to improving the rail travel experience. This means it’s now easier than ever to take your Quingo on a train and by 2020, the government aims to have a totally accessible rail fleet.

The regulations regarding travelling by train with your Quingo vary, so it’s important to check with your train company for full information. The National Rail website has a comprehensive list of all Train Operators.

Passenger Assistance

By far the easiest way to plan your journey is to make use of the Passenger Assistance scheme. This free service is provided by train companies to anyone who needs help with any part of their journey.

Staff can help you to plan your journey, book your tickets, make reservations and assist you at the station and when boarding trains. They will make sure that you have the assistance you need at each point in your journey, even if this involves multiple train companies.

Bookings should be made at least 24 hours in advance, this gives the train company time to provide you with the best possible experience on the day.

To book, you need to contact the train company you are using for the first leg of your journey. You can find contact details on the National Rail website, or if you prefer, you can call National Rail Enquiries on 08457 48 49 50 and an operator will connect you to the Passenger Assistance team for your route.

Coming up

It’s not always possible or desirable to make a booking in advance. Look out for our next post, which provides tips on how to plan and book your journey yourself.

Finding out more

We want you to have the best possible experience when using your Quingo and hope you have found this blog post useful.

If you have any questions about your Quingo, please complete the enquiry form and one of our friendly and knowledgeable team will get back to you. Alternatively you can call our customer service line on 01582 430 900.

Wellbeing

Exercises you can do on your Quingo

The Quingo team want to help you to improve your mobility and overall wellbeing whilst helping you to keep active and get out and about. With this in mind we want to highlight some gentle and effective exercises you can do whilst seated on your Quingo.*

Quingo scooters offer supreme comfort

As a Quingo scooter user, you’re already sitting in the best anatomical position which will help to prevent aches and pains from sitting down too long. If you also want to keep active while on your scooter here are some gentle exercises to help improve circulation and reduce stiffness.


Whilst the Quingo team would always advise that you check with your G.P. before undertaking any form of exercise, having limited mobility may not necessarily mean that exercise is not for you. It just means that you have to make sure you choose an exercise routine that’s right for your own level of mobility and fitness.

Start slowly and increase your activity level little by little. You’ll soon start to reap the benefits.

A few exercises you can do whilst seated on your Quingo

Here are a few quick and gentle exercises you can perform on your Quingo:

  • Write the Alphabet with Your Toes: This is an extremely effective exercise. Using your feet, point your toes and write out each letter of the alphabet. Do one foot at a time then repeat with the other. The different shapes this exercise forces you to make with your toes makes you stimulate ankle motion in every direction. This is a great way to get the blood flowing and to keep your feet warm.
  • Rotate Your Feet: This simple ankle exercise will help reduce stiffness in your ankles after long journeys. Rotate your foot clockwise for 15 seconds, then anti-clockwise for another 15 seconds.
  • Foot Pumps: This exercise will work really well with your adaptive footplates. Place your feet flat on the footplates. Keeping your heels on the footplates, point your toes up as far as you can. Then keep your toes on the footplates and raise your heels. Repeat five times.
  • Neck Roll: This exercise improves circulation in your upper body. Gently drop your ear to your shoulder then roll your head around to the other shoulder. Repeat 10 times.
  • Shoulder Roll: Gently roll your shoulders forward five times, then roll them backwards five times.

Stay Active

Staying active can help to reduce stiffness in muscles and can go a long way towards improving blood circulation, which will also help you to keep warm. Just a few minutes exercise a day can make a noticeable difference to your overall wellbeing.

*Please do not attempt any of these exercises whilst driving your Quingo. Make sure the engine is turned off, the key is removed, and that you have enough room to do the exercises without coming into contact with anything around you.