The Quingo team have written a helpful guide on how to charge your Air, Compact or Powerbase using both the old and new style chargers. We’ll be discussing other models in the near future so be sure to keep an eye on the Quingo Scooter Users blog. We have also written more of an overview on charging your Quingo which you may also find useful. Continue reading Getting the best performance out of your Quingo Air, Compact or Powerbase
Tag Archives: batteries
Getting the best performance out of your Quingo Flyte, Plus, Classic, Vitess 2
The Quingo Scooters team have written an express guide to provide some detailed charging advice for your Quingo Flyte, Plus, Classic and Vitess 2 and how to get the best performance from their batteries. If you are a Quingo Air, Compact or Powerbase user, then please see our previous blogpost on charging for these models. If you’re looking for a charging guide on the Quingo Toura and Vitess please stay up to date with the Quingo Scooter Users blog as this will be uploaded soon. Continue reading Getting the best performance out of your Quingo Flyte, Plus, Classic, Vitess 2
Getting the most out of your battery
The Quingo team want to make sure you know how to get the most out of your scooter’s battery and make it last as long as possible when you are out and about.
What is the maximum range of my Quingo?
Quingo scooters are designed to meet the needs of our users, so our scooters last as long as possible when on the go. The size of your model will affect the maximum range. This is because bigger models such as the Toura and the Vitess have a larger batteries.
See below for the maximum range of the Quingo scooter models:
| Model | Range |
| Quingo Compact | Up to 8 miles |
| Quingo Air | Up to 10 miles |
| Quingo Classic | Up to 23 miles |
| Quingo Plus | Up to 30 miles |
| Quingo Vitess | Up to 30 miles |
| Quingo Toura | Up to 55 miles |
| Quingo Flyte | Up to 23 miles |
What can affect the range of your Quingo?
The maximum range of your Quingo can be affected by a number of things, so to get the most of your battery it’s worth bearing in mind the following factors that will affect the range of your Quingo scooter:
- Incorrect charging – make sure you fully charge your battery after use. Part charging will eventually damage the battery and reduce the range of your Quingo.
- Cold weather – your battery’s performance will decrease as the temperature drops. So make sure you fully charge your scooter before you go out, particularly during the winter months.
- Low tyre pressure – if you are experiencing low range with your scooter, low tyre pressure could be the reason. Tyre pressures should always be kept correct to get the most from your battery. See below for a list of recommended tyre pressures:
| Model | Tyre Pressure |
| Quingo Compact | N/A |
| Quingo Air | 30psi 2.1 bar |
| Quingo Classic | 30psi 2.1 bar |
| Quingo Plus | 30psi 2.1 bar |
| Quingo Vitess | 30psi 2.1 bar |
| Quingo Toura | 30psi 2.1 bar |
- Worn batteries – as your battery gets older, the range of your scooter will decrease.
- Weight – the more weight carried on the vehicle the lower the range will be. This is particularly useful to know if you are planning on shopping for some heavy items before going on a long journey.
- Terrain – taking your Quingo up steep slopes will make your scooter work harder, this will reduce the range. Another thing that will affect your Quingo’s range is the type of ground. If you use your vehicle on grass, shingle or generally soft ground the power consumption will double. This means the range of your scooter could decrease by up to 50%.
- Accessories – any accessories that require battery power (for example the heated handle grips) will reduce the range of your Quingo, so plan your journey accordingly if you are using these accessories.
The above points are things to bear in mind, particularly if you are taking your Quingo on long journeys. If you have any questions about your Quingo please fill in the enquiry form, or to book a scooter service please call our customer service number on 01582 430 900. We’ve also written a useful guide to battery care to provide some extra information to make sure you get the most out of your Quingo.
A guide for charging and getting the best performance out of your Quingo’s batteries
The Quingo team does all it can to ensure that our customers have the best possible scooter experience. Our goal is to help people regain their independence through greater mobility with all the advantages of our unique 5 wheel scooters.
Once you’ve purchased your Quingo, there are a number of simple things you can do to ensure that it remains in top condition.
Looking after your Quingo
Today, the Quingo team would like to highlight a few things about looking after your scooter’s batteries, protecting their lifespan and ensuring you get the most out of them.
Charging your Quingo batteries
Batteries are an expensive item to replace so it is a good idea to look after them and charge them regularly and follow the correct procedure. You should;
- Place your Quingo in an area that is dry and well ventilated and make sure that there is a power point nearby.
- Switch your vehicle off and remove the key when charging.
- Turn off the mains switch. Never connect or disconnect the charger with the mains on.
- Make sure that the pins are lined up when connecting the charger plug to the scooters charging socket. They should connect easily – don’t try and force them.
- After charging: Switch off the mains and remove the battery connector when fully charged. Don’t leave the charger plugged in with the power off as this will discharge your battery.
Your batteries are the lifeblood of your vehicle but have no guaranteed life span. Factors that can affect performance are:
- Weight of rider (a heavy rider reduces range)
- Type of terrain the vehicle is used (hilly areas reduce range)
- Outside temperature (low temperature reduces range)
- Age of batteries (maximum range shorten as they age)
- Correct charging (incorrect charging reduces battery life 50%)
- Tyre pressures (low pressures reduces range and battery life)
With this is in mind, here are a few points to bear in mind for maximising the life of your batteries and getting the best range possible.
- Carry only essential items with you on your scooter, the less load on the motor and batteries the further you can travel.
- Where possible stick to flat, hard surfaces and avoid any unnecessary hills and kerbs.
- Using your scooter in the winter will impact on its range, bear this in mind before you set out on longer journeys.
- Consider replacing your batteries when you notice they no longer perform as you would wish. For some this may be after 12 months of regular use, for others it maybe several years.
- Regularly check that your tyre pressure is set correctly according to your scooters handbook.
In addition:
- Charge your Quingo overnight (at least 8-12 hours- depending on model) the day before you wish to use it.
- If you are using it daily, put the vehicle back on charge even if you have only travelled a short distance.
- When unused you should still recharge your batteries at least every 2-3 weeks to keep them in good condition.
- Don’t partially charge the batteries – let the charger complete its cycle (as a guide this would be overnight or at least 8-12 hours –depending on model).
- If you don’t intend to use your vehicle for longer periods of time (i.e. 3 months or more), you should charge the batteries fully, then remove the batteries from the vehicle and store them in a dry area. Never remove them unless they are fully charged. When you return them to the vehicle, top them up before use.
- Don’t charge your Quingo in the open since it may rain and the battery charger is not waterproof.
You can find out more about your particular Quingo’s charging procedure in the handbook that was supplied with it, or we have written guides on how to correctly charge your Quingo Air, Compact or Powerbase and how to correctly charge your Quingo Flyte, Plus, Classic and Vitess 2.
If you have any additional questions you can call Customer Services on 01582 430 900.
