Taking your Quingo on the London Eye

Continuing our series of posts on interesting trips out on your mobility scooter, the Quingo team this time are showcasing one of London’s top tourist destinations, the London Eye.

The London Eye

The London Eye is the world’s largest observation wheel at a staggering 135m high. It was conceived and designed by Marks Barfield Architects and was launched in 2000, hence its nickname; the millennium wheel. It has already won over 85 awards for national and international tourism, outstanding architectural quality and engineering achievement.

The London Eye is located on the south bank of the River Thames, opposite the Houses of Parliament. The closest accessible tube station with step free access is Westminster.

The ticket office is located inside County Hall, which is the building directly next to the London Eye.


The London Eye welcomes all mobility scooter users on to the wheel but it is recommended that you book in advance using their accessible booking service. To book tickets and for enquiries please use the disabled booking line by calling +44 (0)871 222 0188 (calls cost 10p per minute plus network extras) which is open 9.00am – 5.00pm Monday to Sunday or alternatively, you can email them on [email protected]

All paying disabled guests can bring a carer free of charge on both the London Eye and London Eye River Cruise. Both attractions are fully accessible for disabled guests, with wheelchair access and disabled toilets.

Will my Quingo Mobility Scooters fit?

The boarding ramp and boarding gates can facilitate a mobility scooter up to 37 inches wide. The largest Quingo model, The Quingo Toura and Quingo Toura 2, is 26.4 inches wide, so this and indeed any of the Quingo range can easily be accommodated.

When you reach the boarding platform, the London Eye is slowed down or stopped to make boarding as easy as possible. Members of staff will always be on hand to assist mobility scooter users.

Please note that only two wheelchairs or scooters are allowed per capsule and a maximum of eight in total at any one time, therefore it’s a very good idea to book your space in advance, especially if your London Eye Experience is during a school holiday or at a weekend.

If you have any further questions the Quingo team recommend contacting the accessible booking line with your queries on 0871 222 0188 (calls cost 10p per minute plus network extras) which is open 9.00am – 5.00pm Monday to Sunday or you can email them on [email protected]

Been anywhere interesting on your Quingo recently?

If you’ve been to visit any interesting attractions on your Quingo we’d be delighted to hear from you. You can email your stories and pictures by filling out the contact form on our website and we’ll feature them on our blog.

We have also written about other accessible attractions you can visit on your Quingo, if you want to know about somewhere or would like to recommend somewhere to other users, we’d like to hear from you.