Tag Archives: feedback

Quingo Scooters

Feedback from a Quingo Mobility Scooter User

We love to hear from Quingo users about what they think of their 5 wheel mobility scooters. Recently we got in touch with a Quingo Air user from Oxford, who told us all about how her Quingo has changed her life. We wanted to share this with all our users and encourage everyone to tell us about your Quingo experience.

Quingo Air User

We asked Sue what the best feature of her Quingo Air was. She said it was the fact that she now had a way to get around, and that this had made a big impact on her life. Sue believed her Quingo had given her the freedom and independence to get out and about again, after she developed mobility problems.

She said one of her favourite activities was going to the park with her daughter, something she wasn’t able to do before she got her Quingo. Sue enjoys the fresh air and spending time in the park which makes a great change of scenery.

Asked why she chose a Quingo mobility scooter, Sue said the demonstration from the engineer was key. The Quingo engineer explained the benefits of a 5 wheel scooter as opposed to a 3 or 4 wheel model. Safety is very important to Sue and Quingo’s 5 wheels give much more stability when cornering and kerb climbing, which was very important for her.

Once she had tried the scooter for herself, Sue immediately knew it would benefit her everyday life, giving her the freedom to go to the shops, around the garden and to the park again.

Sue said she would recommend her Quingo Air to everyone as a great way to recapture the freedom she enjoyed when she had full mobility.

New Quingo Scooters

Quingo recently announced a brand new version of the Quingo Air; the Quingo Air 2, along with two other 5 wheel models; the Quingo Vitess 2 and Quingo Toura 2.

quingo-air

Your Quingo Experience

If you want to share your experience with us and other Quingo users, we want to hear from you. Contact us by filling out the contact form on our website and we can post your stories and any photos on our blog

Quingo Scooters, Wellbeing

Quingo January Feedback Round Up

Here at Quingo Scooters we love about hearing our customer’s reviews and experiences! In this blog post we wanted to share some of the reviews left for us in the New Year.

We would like you to share your Quingo experience with us too, so please don’t hesitate to contact us and let us know. We love hearing from our customers!

“The future of mobility”

On the 11th January, one Quingo user left feedback on the Air model, saying that Quingo were “Excellent, particularly in the area where they make sure that the customer is aware of the traffic they may interact with, and that their memories are good enough so they may be in charge of a Quingo”

He went on to add that “I have had NHS wheelchairs for years, from my 30’s. NHS offered nothing but heavy black things. My husband said they look so awful and decided I deserved something smarter. The Quingo is that and more, it is light, turns on a sixpence and goes up and down curbs with no problem. The Quingo is the future of mobility.”

“No Fuss”

Another Customer kindly commented on the service they received when buying their Classic: “No Fuss service, delivered when they said they would.” In terms of the Classic itself, this customer thought it was a “Comfortable sturdy scooter, everything was within easy access and it was easy to use”.

Quingo

“I have my freedom back”

Of the service they received with their Toura, another customer comments that it was “Very easy to adapt appointments at short notice owing to health problems, and a very friendly and helpful point of contact”. Also nice to hear was that this customer felt like they had “got their freedom back” after purchasing their Toura.

“Best thing I’ve ever done”

Our last customer in this round up was particularly impressed with his Classic model, saying he “couldn’t do without my scooter now. Best thing I’ve ever done! Thank you!” Commenting on our service: “It was nice to get a phone call asking how I was getting on with my scooter.”

About Quingo

The Quingo Scooter range features six models to suit your needs and budget. New models are now available from just £22/week on our new contract hire scheme which includes all servicing and maintenance, Insurance, Roadside Recovery, Call Outs and Consumables including Batteries and Tyres. For more information on this or the latest Quingo Scooter range, please visit our website. Alternatively, if you have any Service questions you can always contact us or call customer services on 01582 430 900.

Keep up to date with the latest mobility scooter advice, tips and interesting places to visit on the Quingo Scooter Users Blog. Connect with Quingo and keep up to date with all our latest news on Facebook and Twitter.

All Quingo Personal Mobility Vehicles are provided by Forever Active, the UK’s exclusive distributor. Forever Active is a trading name of Advantage Marketing Corporation Limited (AMC).  AMC Limited is an appointed representative of First Senior Insurance Services Ltd which is authorised and regulated by the Financial Conduct Authority. First Senior Insurance Services FSA Register number is 308478.