Taking your Quingo to the Cinema

The editorial team often receive requests from Quingo users asking for recommendations for trips out or places of interest to visit. On this site you’ll find plenty of suggestions. Just click here for more. We like to encourage users to get out and about and so this time after several requests from customers we offer advise on taking your Quingo with you to the cinema.

Most UK cinemas now have very good access facilities and specific seating for wheelchair and mobility scooter users. This includes automatic doors, lifts to avoid stairs and staff employed to help users get access to the cinema. Quingo users should note that as with all scooters, you are asked to limit your vehicle to 4mph while inside the cinema. Although you can just turn up, we do recommend that you contact your local cinema directly with any questions before your visit.

It might be useful to have your Quingo scooter’s dimensions to hand when contacting them, we have provided these for you:

  Quingo Compact Quingo Air Quingo Classic Quingo Plus Quingo Vitess Quingo Toura
Length 100 cm (103 cm with basket) 39.4 inches (40.6” with basket 107 cm (124.5 cm with basket) 42” (49” with basket) 122 cm 48 inches 122 cm 48 inches 127 cm (139 cm with basket) 50” (55” with basket) 139 cm (150 cm with basket) 54” (59” with basket)
Width 54 cm 21.3 inches 56 cm 22 inches 64 cm 25 inches 64 cm 25 inches 62 cm 24.4 inches 67 cm 26.4 inches
Total Unladen Weight 55.5 kilograms 122.4 pounds 56.5 kilograms 124.5 pounds 100 kilograms 220 pounds 103 kilograms 227 pounds 116 kilograms 256 pounds 163.9 kilograms 361.3 pounds

 

Cineworld

One of the main UK cinema providers, Cineworld offer good accessibility and provide full access at nearly all of their cinemas.

However if your local Cineworld cinema is Crawley, Fulham Road or Hammersmith, these cinemas have restricted access to certain screens. It’s recommended you contact the cinema directly to discuss your individual needs.

  • Fulham Road (0207 370 2110)
  • Hammersmith (0208 748 2906)
  • Crawley (0129 353 7415)

One’s to possibly avoid are the cinema in Harlow which has restricted access to the café bar and there is no access for mobility scooter users at all at Cineworld Chelsea and Haymarket.

If you need more details about disabled access please visit your local Cineworld Cinema or call Customer Services – 0333 003 3444 (Monday – Saturday 9:00 – 17:30).

Vue

The vast majority of Vue cinema’s are accessible for mobility scooter users however it is recommended that you contact your local cinema directly before visiting.

Contact information for your local cinema can be found by using the Vue website and selecting your local cinema from the dropdown menu.

Everyman

If your local cinema is an Everyman cinema it is recommended that you contact your local cinema directly before visiting.

The following Everyman cinema’s have full mobility scooter access:

  • Barnet – The cinema’s entrance is on the street and is accessed via the ramp to the four sets of push/pull doors.
    Screens 1 and 5 are not accessible to mobility scooter users or those with limited mobility, as they are only accessible via stairs with handrails.
    Screens 2, 3 and 4 are fully accessible, situated on the ground floor each have two double wheelchair bays, which can fit your Quingo, available with adjacent companion seating.
    For more information on booking disabled access seats please contact [email protected]
  • Canary Wharf – For information on booking disabled access seats please contact [email protected]
  • Hampstead – There is access directly into Screen One at street level. Please inform the concierge at arrival. For information on booking disabled access seats please contact [email protected]
  • Maida Vale – There is lift access to Screen 1, however no mobility scooter access to Screen 2.
  • Leeds – Full access. For information on booking disabled access seats please contact [email protected]
  • Mailbox Birmingham – There is access directly into all screens with dedicated space at the front of each auditorium. For information on booking disabled access seats please contact [email protected]
  • Muswell Hill – There is a step to access the cinemas entrance, a ramp is available; please ask a member of the team for assistance.
    Screen 1 is not accessible to wheelchair users or those with limited mobility as there is no lift service to the first floor. Screens 2 and 3 are divided into two blocks of seating by a central sloped aisle that leads downwards to the screen; there are no handrails available. Each screen has two double wheelchair bays with adjacent companion seating available.
    For more information on booking disabled access seats please contact [email protected]
  • Oxted – Access is available to the screens downstairs stalls seating. For information on booking disabled access seats please contact [email protected]
  • Reigate – There is full wheelchair access to Screen 1 downstairs however there is currently no wheelchair access to Screen 2. For information on booking disabled access seats please contact [email protected]
  • Walton – Everyman Walton only has disabled access to screen one. For information on booking disabled access seats please contact [email protected]
  • Winchester – Full access. For information on booking disabled access seats please contact [email protected]

Everman Cinema’s to avoid include Baker Street, Belsize Park and the Screen on the Green in Islington.

You can also find access information on each individual cinema’s page on the Everyman website.

Odeon

By and large most Odeon Cinemas are fully accessible for mobility scooter users, however they say that some of their older buildings may not offer accessibility due to their age or the construction techniques used. It is recommended you contact the individual cinema to check that all your needs are met.

Where only some screens at a cinema are accessible by guests with limited mobility, the cinema teams will rotate screenings so that most films will show in an accessible screen at some point in their engagement at the cinema.

To check for Quingo accessible performances simply select the “Wheelchair friendly” filter when viewing the performances at your cinema. You can find your local Odeon cinema on their website by using the dropdown menu, or by searching for your postcode.

When booking tickets, Quingo users should select the “Wheelchair Accessible” section, select the number and type of tickets they require and simply drag and drop them onto the seating plan. If you have any problems or simply want to ask a question, please contact Odeon’s “Disability and Accessibility Helpline” which is a free call on 0800 138 3315.

Have you recently been to the cinema on your Quingo?

If you have been to the cinema on your Quingo lately we would like to hear about it, particularly if you had a good experience at a particular cinema that you would recommend to other Quingo users. You can contact the Quingo team by filling out the contact form on our website where you can tell us about your experience and send us any photos of your trip so we can post them on our blog.